Who We Are
Our website address is: https://www.freight2me.com. We provide international freight forwarding and DDP shipping services, connecting buyers sourcing from China (via platforms such as Taobao, Tmall, 1688, and Pinduoduo) with warehousing, consolidation, and last-mile delivery to the United States, European Union, United Kingdom, ASEAN, and other regions.
This Privacy Policy explains what personal information we collect through this website, how we use it, and the choices you have.
Information We Collect
When you submit an inquiry, quote request, or shipment request form on our website, we collect the information you provide, which may include:
- Full name
- Email address
- WhatsApp number and preferred contact method
- Shipment details (destination, goods category, estimated weight, sourcing platform)
- Any additional information you include in your message or special requirements
We also automatically collect certain technical data when you visit our site, including your IP address, browser type, device information, and pages visited, for security, analytics, and spam-prevention purposes.
How We Use Your Information
We use the information you submit to:
- Respond to your shipping inquiries and provide quotes
- Prepare warehouse receiving details and parcel identification instructions
- Communicate with you about your shipment via email or WhatsApp
- Improve our website and services
- Comply with legal and accounting obligations
We do not sell your personal information to third parties.
Cookies
Our website may use cookies for basic site functionality (such as remembering your cookie consent preferences) and for analytics purposes (to understand how visitors use our site). If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies for your convenience on future visits; these cookies last for one year.
You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.
How We Share Your Information
We may share your information with:
- Service providers who help us operate our business, such as email delivery services, form-processing tools, and website hosting providers
- WhatsApp/Meta, if you choose to contact us via WhatsApp (subject to WhatsApp’s own privacy policy)
- Legal authorities, where required by law, such as customs or regulatory bodies involved in the shipping process
We do not share your data with third parties for their own independent marketing purposes without your consent.
International Data Transfers
Because our services involve shipping between China and destinations including the United States, the European Union, the United Kingdom, and ASEAN countries, your information may be transferred to, stored, and processed in countries other than your own. We take reasonable steps to ensure your data is handled securely wherever it is processed.
How Long We Retain Your Data
We retain the information you submit through our contact and quote forms for as long as necessary to respond to your inquiry, provide our services, and meet legal, accounting, or record-keeping obligations. If you leave a comment on the site, the comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically.
Your Rights
Depending on your location, you may have the right to:
- Request a copy of the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data (subject to legal or administrative retention requirements)
- Object to or restrict certain processing of your data
- Withdraw consent at any time, where processing is based on consent
Residents of the European Union and United Kingdom have these rights under the GDPR / UK GDPR. To exercise any of these rights, please contact us using the details below.
Password Resets
If you request a password reset (for accounts on this site, if applicable), your IP address will be included in the reset email.
Embedded Content
Pages on this site may include embedded content (e.g., videos, maps, or social media posts). Embedded content from other websites behaves exactly as if you visited that other website directly, and that website may collect data about you, use cookies, and track your interaction with the embedded content.
Automated Spam Detection
Form submissions and comments may be checked through automated spam-detection services to protect the security and integrity of our website.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: xieyingsong94@gmail.com
WhatsApp: +86 13437278028